Chantel’s Beauty products and accessories are some of the most sought after in the beauty world.
But as the company continues to grow, the brand has also faced a backlash over its marketing practices and its business model.
A new wave of controversy is brewing around the brand as it has become embroiled in a lawsuit filed against it by former employees who alleged that the company failed to follow through on its promises of quality and safety, as well as misleading customers about the quality and efficacy of its products.
In a filing filed in the U.S. District Court for the District of Columbia, the plaintiffs allege that Fiera, which manufactures cosmetics in China, “fails to provide its consumers with accurate and comprehensive information about its products” and “does not adequately disclose that Feria does not have a registered trademark for its brand and that its products may contain counterfeit materials.”
The suit also alleges that FyreCosmetics was falsely advertising that the product, a cream made from watermelon skin, was “natural” and that it “did not contain any parabens, phthalates, triclosan, mineral oil, or fragrance.”
Fiera claims that it is in compliance with the law and is an “ethical company” that has the right to operate and distribute its cosmetics in the United States.
However, Fiera Cosmetics claims that the lawsuit is baseless and that they have “exhaustively” investigated the claims made in the suit.
The company says that it has “completed an exhaustive investigation” and is “committed to continuing to provide quality products to our consumers.”
The company is also offering a $10,000 reward to anyone who can provide information leading to an arrest of the alleged infringers.
According to the suit, the allegations of fraudulent marketing and misrepresentations are based on a series of claims that Fiery Beauty “has made and continues to make to consumers and to the public.
The claims in the complaint are unsubstantiated and are without merit.”
The lawsuit states that the allegations “have been based upon statements made by the plaintiff employees to Plaintiff, Fiery, and other Fiery employees and have been made without any independent verification or verification of the information stated in the statements.”
Fiery Beauty has filed a countersuit against the plaintiffs.
The company says it will vigorously defend itself in the case and is seeking a jury trial, which is scheduled to take place in October 2018.